Shipping policy

Shipping Policy

Thank you for choosing KSTORE.PK for your online shopping needs. Below is our shipping policy to ensure a smooth and transparent experience.

1. Shipping Time
We aim to deliver orders within 3–5 business days after order confirmation. Delivery time may vary depending on product availability and delivery location.

2. Shipping Charges
A flat shipping fee of Rs.150 is applied to all orders. This covers packaging, handling, and delivery costs.

3. Shipping Area
Currently, we deliver across Pakistan only.

4. Order Processing
Orders are processed after confirmation. During peak seasons or holidays, there may be slight delays.

5. Order Tracking
Once your order is shipped, you will receive tracking information so you can monitor the delivery status.

6. Shipping Partners
We work with reliable courier companies including PostEx, Leopards, and to ensure safe and timely delivery.

7. Lost or Damaged Parcels
If your order is lost or damaged during transit, please contact our support team immediately.

8. International Shipping
Currently, KSTORE.PK ships only within Pakistan.

9. Returns & Exchanges
For return or exchange details, please refer to our Exchange Policy. Shipping charges are non-refundable unless the issue is due to our error.

10. Contact Us
For any shipping questions, contact us on WhatsApp: 03127032677

11. Policy Updates
KSTORE.PK reserves the right to update this shipping policy at any time. Changes will take effect immediately once updated.